Support for employers

Castle's Ongoing Support (Work Assist) program is a free employment support service that helps employers retain staff whose job performance has been affected by an injury, disability, or health condition. 

The service works with both the employer and employee, or just the employee, to develop practical strategies that support them to remain at work and improve productivity.

Recruitment and training can be costly and time-consuming, so it makes good business sense to support your most experienced and skilled employees, instead of losing valuable talent.

At no cost to you, Castle's Employment Support team will work directly with you and your employee to develop a plan tailored to your individual circumstances, to return them to, or improve, their productivity.

If your employee's job is affected by injury, illness or disability, talk to our team about helping keep your best people at work.

How does it work?

At no cost, employers can approach Castle to work with an employee who they view to be experiencing difficulties fulfilling the essential requirements of their job, arising from the impact of their injury, disability or health condition.

After confirming the employee's eligibility, you have direct access to an experienced Employment Success Officer who provides you both with strategies, advice and assistance to overcome their challenges; returning them to, or improving, their productivity.

Support can continue for as long the employee needs, with re-assessments scheduled along the way.

Examples of support include,

• Organising interventions such as physiotherapy, occupational therapy, pain management and counselling sessions.
• Setting up workplace assessments, arranging modifications to the employee's workspace, and job redesign advice
• Face-to-face workplace support
• Retraining for other roles in your business, if required

Either the employer or the staff member can start the process of getting support.

Get in touch with our team to learn more.