Disability Employment Services

What is a Disability Employment Service?

The Disability Employment Service (DES) is a program funded by the Australian Federal Government to support people living with a disability to enter the workforce for the first time or re-enter the workforce after an injury, illness or disability.

Help can include:

  • career advice

  • employment preparation

  • resume development

  • training and qualifications

  • job searching

  • ongoing support at work (if you require it), including funding for necessary workplace modifications and wage subsidies to employers.


Castle has been offering employment support in the Newcastle, Hunter and Central Coast Regions for almost 30 years and is highly experienced at connecting local people to local jobs. We have supported job seekers of all backgrounds, skills levels, disabilities, and understand that every journey to employment is different.


Our industry leading service is structured to give you dedicated support to prepare for and secure the job you want, ensure it is a right fit once you get a job, and maintain ongoing support with you and your employer, for as long as you need.

Am I eligible?

You are eligible for DES support if you;

  • have a diagnosed disability, injury or health condition

  • aged at least 14 but have not yet attained the Age Pension qualifying age

  • are an Australian resident or eligible Visa holder

  • are not studying full time*

  • have a valid Employment Services Assessment (ESAt) or Job Capacity Assessment (JCA) recommending DES with a Future Work Capacity of eight or more hours per week.
    Castle will facilitate an ESAt or JCA upon registration

  • are not working at or above their assessed work capacity (not applicable for Work Assist Participants and people who receive National Disability Insurance Scheme funding for supported employment, and/or Australian Disability Enterprise participants).

You may not think of yourself as having a 'disability'. The definitions are broad, and everybody has different circumstances. Talk to Castle about your individual circumstances and whether the program is right for you.

You can visit one of our offices and register directly, or visit a Centrelink Office near you and tell them you want to ‘Choose Castle’ to help you get a job!

Your journey to employment

1. Understanding YOU

We aim to understand you and your journey towards finding work.

We will have regular plan support appointments and clear expectations of what we will achieve for you. Together we develop your job plan and the other forms of support to assist you find work.

2. YOUR Development

Everyone’s journey to finding work is different. We listen to you, so we can focus on the areas that you need support with.

We work with you to address any challenges you face on your pathway to work. At Castle, we build a unique development plan to find work for you.

3. Training for YOU

We listen to you so we can understand your goals and help you develop the skills you need for a career. Not sure where to start? We will help you explore your interests and talents so we can place you in a job that's challenging and rewarding.

4. Finding YOUR job

We don’t just search the published vacancies, our team make direct contact with the right employers for you. Our aim is to promote your abilities to employers who are the right fit for you. 

5. Getting YOUR job

We want you to make the best possible impression with employers.

This includes assisting with your application and interview training to ensure you are work-ready, to impress potential employers and are confident in the application process.

6. Keeping YOUR job

After you start your job, we are there with you for support and advice. Our dedicated at work support team will make plans with you to help you adjust and gain confidence in your new role. This personalised support is designed with you and is focused on the assistance you require.

More ways Castle supports Job Seekers


Useful resources to help you:

Get advice, learn new skills and explore new career paths

- Castle's free Cleaning Crash Course can give you a head start to employment in the cleaning industry

- Thinking of changing jobs? Job Outlook Skills Match is a Government initiative that looks at the skills needed for the jobs you have worked in to suggest possible career moves.

- Seek Career Advice is a useful source of tools and advice for all levels of job seeker, including Resumé, Cover Letter and Resignation Letter templates, up-to-date industry trends and practical career advice.

- Your Career is a National Careers Institute initiative designed to provide clear and simple careers information and to help people of all ages and circumstances better plan and manage their career.

Findsupport for your mental health and during times of crisis


- MindSpot is Australia's first free online mental health service for people who are experiencing difficulties with anxiety, stress, depression and low mood.

- Ask Izzy is a free and anonymous website that connects people in need with housing, a meal, money help, family violence support, counselling and much more.

- NESA Family Violence Toolkit is primarily designed to better allow Castle staff to support job seekers experiencing family violence, but it is full of useful information for participants and employers too.

Get support during COVID-19